Cercle helps you list items across multiple marketplaces. You pay 1% when something sells, and nothing otherwise. You're responsible for what you list and for following each marketplace's own rules. We can suspend accounts that break these terms, and you can close your account whenever you want. Full terms below.
Operated by: Masera Hedman Ltd, registered in England and Wales (company number 17163705), 84b Ringford Road, London, England, SW18 1RR. Contact: hello@cercleapp.co.uk
These terms govern your use of Cercle. By creating an account, you agree to them. They form a binding contract between you and Masera Hedman Ltd.
Who can use Cercle
You must be 18 or older to create a Cercle account or use the service. Cercle is not intended for use by anyone under 18.
You must provide accurate account information and keep your login credentials secure. You're responsible for all activity that happens under your account.
What Cercle does
Cercle lets you create listings once and publish them across multiple third-party marketplaces (currently Vinted, eBay, and Depop, with more added over time). When you connect a marketplace, you authorise Cercle through that marketplace's official OAuth process — we never see or store your marketplace passwords.
When an item sells on a marketplace, that sale is governed by the marketplace's own terms, not ours. The marketplace processes the payment, handles the buyer relationship, and applies its own fees. Cercle's role is the listing layer that sits across these platforms.
Your responsibilities
When using Cercle, you agree:
- To only list items you own and have the legal right to sell
- To describe items accurately, including any flaws or condition issues
- To comply with each marketplace's own terms, policies, and fee structures
- To handle buyer communications, returns, and disputes through the marketplace where the sale happened
- To pay any tax owed on your sales (Cercle does not handle your tax obligations)
- Not to use Cercle to list counterfeit goods, weapons, hazardous materials, alcohol, tobacco, prescription medication, or anything illegal in the UK or the destination country
- Not to attempt to defraud buyers, list items you don't have, manipulate prices, or use the service in any way that damages Cercle or other users
- Not to scrape Cercle, reverse-engineer the service, or use automated tools to misuse the platform
If you breach these obligations, we may suspend or terminate your account (see section 9).
Fees
Cercle charges a 1% transaction fee on each completed sale, calculated on the item sale price. This fee is deducted from your payout when the sale is confirmed and the marketplace's return window has expired.
- No subscription fees
- No listing fees
- No charge if an item doesn't sell
If a sale is cancelled or fully refunded before our fee has been collected, no fee applies. If a sale is refunded after our fee has been collected, we refund our 1% along with the sale.
Marketplace fees (final value fees, payment processing fees, etc.) are charged separately by the marketplace and are not handled by Cercle.
Cancellation and refund rights
Under the UK Consumer Contracts Regulations, you have a 14-day right to cancel your Cercle account from sign-up. To cancel, email hello@cercleapp.co.uk within 14 days of creating your account.
If you've used the service to create listings during that 14-day period, you acknowledge that the service has been provided and waive the right to a refund of any fees already charged on completed sales. You can still cancel future use of the service.
Your content
You retain ownership of the photos, descriptions, and other content you upload to Cercle ("Your Content"). By uploading Your Content, you grant Cercle a worldwide, non-exclusive, royalty-free licence to use, store, reproduce, modify, and transmit it for the purpose of operating the service — including publishing it to the marketplaces you've connected, displaying it in the app, and storing backups.
This licence lasts as long as Your Content is on Cercle. When you delete a listing or close your account, we remove Your Content from our systems as set out in our Privacy Policy.
You're responsible for ensuring you have the right to share any content you upload — including photos taken by others, brand logos, or content that might infringe someone else's intellectual property.
Cercle's intellectual property
Cercle's app, website, brand, logo, design, and software are owned by Masera Hedman Ltd. We grant you a personal, non-exclusive, non-transferable licence to use the service for its intended purpose. You don't acquire any rights in Cercle's IP by using the service.
Data and privacy
Your privacy is covered by our Privacy Policy, which forms part of these terms. By using Cercle you agree to the data handling practices described there.
Suspension and termination
You can close your account at any time from Settings, or by emailing hello@cercleapp.co.uk. When you close your account, we delete your data as described in the Privacy Policy.
We may suspend or terminate your account if you:
- Breach these terms
- Use Cercle in a way that creates legal, regulatory, or safety risk
- Are subject to repeated buyer complaints, fraud reports, or chargebacks
- Fail to pay fees that you owe
Where reasonable, we'll give you notice and a chance to fix the issue. For serious breaches (fraud, illegal activity, threats to other users), we may suspend immediately.
Termination doesn't affect fees already owed, or any rights or obligations that survive termination (including IP, liability, and dispute resolution clauses).
Service availability
We aim to keep Cercle running smoothly, but we can't guarantee uninterrupted service. The service may be unavailable due to maintenance, technical issues, marketplace API outages, or events outside our control. We're not liable for losses caused by service interruptions, but we'll work to restore service as quickly as we can.
Liability
Nothing in these terms excludes or limits our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any other liability that cannot be excluded under UK law (including your statutory rights as a consumer)
Subject to the above, Cercle is provided "as is" and we make no warranties about the accuracy, completeness, or reliability of the service, or about results you'll achieve using it.
To the maximum extent permitted by law, our total liability to you for any claims arising out of or relating to these terms or your use of Cercle is limited to the greater of (a) £100 or (b) the total fees you've paid Cercle in the 12 months before the event giving rise to the claim.
We're not liable for:
- Disputes between you and buyers, or between you and the marketplaces you connect
- Decisions made by marketplaces (suspensions, fee changes, policy changes, account restrictions)
- Loss of profits, revenue, sales, or business opportunity
- Indirect, consequential, or special losses
We'll help you with disputes where we reasonably can, but we're not a party to the sale itself.
Indemnity
You agree to indemnify and hold Masera Hedman Ltd harmless from any claims, losses, damages, or expenses (including reasonable legal fees) arising from:
- Your breach of these terms
- Items you list (including counterfeit goods, infringing items, or items you didn't have the right to sell)
- Your interactions with buyers or marketplaces
- Your violation of any law or third-party right
Events outside our control
We're not liable for failure or delay in performing our obligations under these terms if it's caused by events outside our reasonable control — including marketplace outages, hosting failures, regulatory changes, strikes, pandemics, or natural events. If such an event lasts more than 30 days, either party may terminate the agreement.
Changes to these terms
We may update these terms as Cercle evolves or as the law changes. If we make a material change — one that affects your rights or obligations — we'll notify you by email and through the app at least 14 days before it takes effect. If you don't accept the new terms, you can close your account before they come into force.
Non-material changes (clarifying language, fixing typos, adding marketplaces to section 2) will be reflected here without separate notice. The "Last updated" date at the top of this page will always reflect the latest version.
Governing law and disputes
These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you're a consumer based in another part of the UK, this doesn't affect your right to bring proceedings in your local courts under the consumer protection laws of where you live.
General
- Whole agreement. These terms, together with our Privacy Policy, are the entire agreement between you and Masera Hedman Ltd regarding Cercle.
- No waiver. If we don't enforce a right under these terms, it doesn't mean we've waived that right.
- Severability. If any part of these terms is found to be unenforceable, the rest remains in force.
- Assignment. You can't transfer your rights under these terms without our consent. We may transfer ours (for example, if Masera Hedman is acquired).
- No agency. Nothing in these terms creates an agency, partnership, or employment relationship between you and Cercle.
Contact
For any questions about these terms:
Email: hello@cercleapp.co.uk
Postal: Masera Hedman Ltd, 84b Ringford Road, London, England, SW18 1RR